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Refund & Exchange Policy




REFUND POLICY

1) If you cancel your order before the product has shipped, you will have the entire amount will be credited in your bank account (in case of online payment) within 7-10 working days

2) In case exchange of a lesser value, credit note will be issued which can be redeemed within 45 Days.


EXCHANGE POLCIY

1) If you want to exchange it for a different size, color or style, you can buy any product in exchange against your previous order 4 days from the day the product reaches you. We will activate an exchange code for you once we receive the product. Please ensure original packing and tags are intact in an unwashed and undamaged condition. For exchanges, the shipping cost will have to be borne by customer.

NOTE: Return Shipping Charges to be borne by the customer. Also there will be a standard deduction for Rs 250 for shipping from order value. If package weight is over 3Kgs or above their will be a Rs 500 deduction.

2) In case of exchange of a lesser value, credit note will be issued which can be redeemed within 45 Days

3) The color/look of the garment appearing as on the website may slightly differ from the actual product because of shading and light variations

4) While unpacking the product ensure taking a video as if later complaint of defect or tampered won’t be entertained once the delivery is accepted.

5) Any purchase done on www.woolmart.in will be exchanged through online store only. Exchange cannot be done at Woolmart offline stores.

6) Online ‘credit note’ or ‘voucher’ can be redeemed only through online purchase only.



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